Responsibilities and duties
• Perform Clinical case support
• Perform installation and training at customer site (clinical and research)
• Assist in demos
• Perform equipment preventative maintenance
• Achieve regional support revenue quota
• Assist in achieving regional revenue targets
Competencies / skills
• Operate all Alpha Omega equipment
• Provide Clinical case support without supervision
• Able to trouble shoot defective modules
• Perform installation and training on Alpha Omega equipment at customer sites
• Ensure customer satisfaction
• Effectively use Alpha Omega tools such as ZOHO
Formal qualifications
• 3-4 years of experience, medical Device- advantage
• Bachelors or higher degree in Neuroscience, Biomedical Engineering or Life Sciences
• Excellent communication skills
• Ability to lift 50+ lbs. and stand for long hours in the operating room
• Ability to travel
• High level of English- a must